Privacy Policy

Effective Date: April 28, 2026 | Last Updated: August 28, 2026

ARCH Technology Services, LLC (“ARCH,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit archtechnologyservices.com (the “Site”) or interact with our services. This policy is designed to comply with the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”).

1. Information We Collect

We may collect the following categories of personal information:

Identifiers: Name, email address, firm name, and phone number when you submit a form or book a meeting.
Internet Activity: Browsing history on our Site, pages visited, links clicked, scroll depth, referring URL, and search terms, collected via Google Analytics (GA4).
Device & Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
Geolocation Data: Approximate geographic location derived from your IP address.

We do not collect sensitive personal information as defined by the CCPA/CPRA.

2. How We Collect Information

Directly from you: When you fill out our contact form or schedule a meeting via our Zoom scheduler.
Automatically: Through cookies and similar technologies when you browse our Site.

3. How We Use Your Information

To respond to your inquiries and schedule consultations
To analyze how visitors use our Site so we can improve content and user experience
To measure the effectiveness of our marketing and advertising campaigns
To maintain the security and performance of our Site
To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising. We may share information with the following service providers who process data on our behalf:

Google Analytics (Google LLC): Website analytics and traffic measurement.
Netlify (Netlify, Inc.): Website hosting and form submission processing.
Zoom (Zoom Video Communications, Inc.): Meeting scheduling via our embedded Zoom scheduler.

5. SMS and Text Messaging

If you provide your mobile number and consent to receive text messages from ARCH Technology Services, LLC, we use it only to send the messages you agreed to receive: appointment confirmations and reminders, follow-ups you requested, service and support updates, and replies to your questions.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. Opt-out requests are honored immediately and permanently.

6. Your Rights Under the CCPA/CPRA

If you are a California resident, you have the following rights:

Right to Know: You may request the categories and specific pieces of personal information we have collected about you.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Correct: You may request that we correct inaccurate personal information.
Right to Opt Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell or share personal information for targeted advertising.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at sales@archtechnologyservices.com. We will respond to verifiable consumer requests within 45 days.

7. Cookies & Tracking Technologies

Our Site uses cookies set by Google Analytics (GA4) to distinguish unique visitors and track sessions. These cookies (_ga / _ga_*) expire after 2 years and 24 hours, respectively.

You can control or disable cookies through your browser settings. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

8. Data Retention

We retain personal information submitted through our contact form for no longer than 24 months after your last interaction with us. Analytics data is retained according to Google Analytics’ default retention settings (14 months).

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Our Site is served over HTTPS with TLS encryption. However, no method of transmission over the Internet is 100% secure.

10. Children’s Privacy

Our Site and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top.

12. Contact Us

ARCH Technology Services, LLC
Email: sales@archtechnologyservices.com